The goal our support program is to provide cost effective solutions that ensure your system stays functional for the longest amount of time. When a malfunction occurs, it must be dealt with in a timely fashion. In the event of a system disaster, your valuable time should be spent running your business not managing your telecommunications vendors or trying to recreate your installation records.

Carrier Interface and Advocacy: Prime Telecommunications is your first and only call for any service related issues with your local and long distance carrier (specially recommended for customers with a T1 or PRI T1).

Remote Programming Support: programming sets, general voice mail administration and remote back up and diagnostics.

Replacement of Sets and Components

Monthly Back Up of System Programming