Here is an easy to use document for end users that explains how to use the phones, basic functions and why you would want to use a specific feature. It is written with the end user in mind – so it is not a technical document. Ideal uses: new hires, new to Norstar phones, refresher for experienced users.
This document is for the go to person who is responsible for basic system administration on site. It provides the easy way to change basic system information – names, lines, time and date.
This is the source document for complete Norstar Modular ICS system programming. This is intended for the system coordinator to make adjustments on programming.
This is a training document that you can use for end users. It covers how to record personal greetings, how to forward messages, and all major end user usage. It gives the feature code, the description of the feature and why you would use it.
The document is ideally suited for the person on site who is the go to person for end users and who is responsible for basic system administration. It covers resetting passwords, naming a mailbox, adding/deleting a mailbox, and recording system greetings.
This is the source for all information on installation and programming a Call Pilot for Norstar. Do not use this if you are programming a Call Pilot on an Option X system as it does not apply. This is the most complete and comprehensive guide.
This guide is the source for all information on installation and programming of a Norstar Voice Mail (a.k.a Norstar Applications Module). This is the most complete and comprehensive guide.
Nortel went bankrupt in 2009. The Norstar has been manufacturer discontinued. We have a great way to migrate you into a new system without having to worry about obsolescence or unexpected high expense.