What do we do?
Hosted Cloud Telephone Systems
Whether you are a small 10 person office or a multi site national firm, we provide award winning hosted cloud phone systems and service to keep you talking to your clients no matter what!
On Premise Phone Systems
We offer award winning business phone systems from Allworx, Avaya and Zultys. We handle installation from A to Z.
Desktop and Server Monitoring
Our Desktop Operations Center provides help desk support for PCs and Macs. Our Network Operations Center provides remote monitoring and management of servers keeps you updated and safe from downtime. 24/7/365.
High speed bandwidth
We represent all major carriers for voice and data bandwidth – from basic dedicated circuits to high speed metro fiber Ethernet.
Everything is moving to the cloud. Prime provides hosted data center services for back up, security, hosted servers, hosted desktop applications and more!
At Prime Telecommunications we know how difficult and confusing it can be to find the best services for your business. There are lots of options for Cloud Services in Chicago. With more and more companies migrating their infrastructure to The Cloud, Prime is at the forefront of working with some of the nation’s best Cloud Providers for business- a complete spectrum of hosted applications, hosted servers, back up and disaster recovery- with 24/7 support and help desk. We strive to make your IT staff free to help your business grow- and not just maintain an infrastructure. For over 20 years, we have helped Chicago area companies select, service and maintain their telephone systems and IT services. We provide business communications and IT services based on your business needs and we never compromise reliability. We will help you select the best cloud services providers in Chicago. We are located at 5225 Old Orchard Road Suite 18, Skokie, IL 60077 You can call us at 847 329 8600 We were started in 1993 and have been located in Skokie for over 20 years. We speak in plain English- no three letter acronyms, no techno jargon and no sales hype. Our staff is constant In this changing business-where nothing remains constant- that says a lot. We do not believe in the revolving door for managing relationships with our clients. Our industry has recognized us as innovators!
More importantly, we know how to listen
We have helped thousands of Chicago businesses for over 23 years
We have helped thousands of Chicago businesses for over 23 years
Extensive training and certifications constantly up to date
Joe Willard Jr.
At times, there are events that are sudden- like a snow storm or a flood. At other times, events move like an erupting volcano. Other events have the change occur like a glacier- over time and colossal. In technology, we have change advancing at a rapid pace. Yesterday’s invention is tomorrow’s necessity. In business communications, Read more about 4 Reasons Why You Will Move Your Phones to the Cloud[…]
In business, time is money, especially for those who are responsible for producing and increasing sales. Salespeople by nature, are on the go and often under tight deadlines. Therefore, empowering these individuals with technology that allows them to work as efficiently as possible is key. Here are 7 technologies that will help your team increase sales and Read more about 7 Technologies that will IMPROVE your SALES[…]
I love to read. One of my favorite authors is Malcom Gladwell who is renowned for explaining human nature and why we behave the way we do and why we make decisions. However, when it comes to phone services, it seems as if so many people make decisions based on a few narrow factors. Read more about What does downtime cost and how to avoid it[…]
As smartphones have become the central hubs for business users to manage communications and store contacts, traditional business desk phones are increasingly becoming isolated, less-useful devices. In fact, according to a new third-party survey of 486 U.S. workers with access to both a dedicated work desk phone and a smartphone, only one in two regularly Read more about Deskphone? Smartphone? What’s the difference![…]
So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?
While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid-sized companies to this popular communication solution, it may come with a significant price to your network. Not only must your network carry more traffic, but VoIP traffic demands very high performance and is more sensitive Read more about So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?[…]
As a small business owner, you’re not necessarily worried about data breaches on a day-to-day basis – you’re focused on acquiring new business and keeping the company on its feet. Many small- and medium-sized businesses (SMBs) are generally unaware of IT security prevention best practices and easily fall for the common misconception that they have Read more about Don’t fall prey to these security myths![…]
More than half of Americans either own or work for a small business. Regardless of how small a business is, communications is the most essential component to their success. In the past, having the latest communication technology in place was a costly challenge for small businesses to maintain. Fortunately, with cloud technology and the developments Read more about 7 UC Benefits for Every Small Business[…]
My colleague Harry Bhattia wrote this article. I was really impressed – so impressed that I couldn’t say it better myself. In the recent times, VoIP service providers have crowded the market and made it difficult for businesses to choose the one that would actually do what they commit to. You may have made the Read more about 5 Tips to help you choose the right hosted provider![…]
The National Centers for Environmental Information reported that as of July 2016, there have been eight weather and climate disaster events with losses exceeding $1 billion each across the United States. Every September, known as National Preparedness Month, we are reminded of the toll natural disasters like hurricanes and wild fires take on businesses. However, business Read more about National Preparedness Month is over- are you ready for disaster?[…]
Sitting around the family table last night, our discussion turned to network security. Why? Because it affects everyone from my 83 year old father using his iMac to my 16 year old nephew gaming in his basement. My brother in law, who works as an M&A consultant is concerned as is my sister the HR Read more about How to Combat Ransonware Viruses[…]