Rethink the Phone to Attract Millenials to your Business
Millennials became the largest generation in the U.S. workforce in 2015. By 2025, they will account for more than 75 percent of the U.S. labor pool. The millennial workers bring immense value to a team, including self-motivation, creativity and enthusiasm. To ensure a stable, productive and engaged team tomorrow, organizations should create a culture with sophisticated technology where millennial employees can thrive and provide maximum benefit to the company today.
Recruiting and retaining millennials requires companies to cultivate a work environment with the flexibility, open dialogue and collaboration they value. Offering cloud-based communication technology that’s available anytime, anywhere and from any device, is vital to a happy and productive team. Below are additional tips businesses can use to allow millennial employees to thrive.
1. Enable Smooth and Secure Access
Some of the greatest benefits of cloud-based UC solutions are the mobile, flexible and economical access they provide. Seamless remote work and team collaboration requires businesses to fully embrace the cloud to ensure universal access for employees working off-site. This applies to everything from company data and current evolving projects to routine meetings. Housing data and servers in a truly 100 percent cloud-based solution also provides a much more secure, disaster-proof way to store business information.
2. Rethink the Phone
As businesses transition to next-generation technology across the board, they should be sure to upgrade their phones, the heartbeat of team collaboration in a workplace. Selecting a cloud-based phone system offers full access to tools that foster two-way dialogue and encourage collaboration. In addition, a streamlined online portal where employees can manage the technology themselves, molding it to fit their own workflows and processes instead of the other way around is vital. For example, if employees can configure their personal phone settings within the cloud, rather than on a physical device, switching from an office location to home will be effortless. It also allows businesses to leverage features that enhance mobility like softphones, which employees can use to make and receive calls on any internet-connected device using their business number.
3. Connect Co-Workers
Connecting employees with each other in a real-time manner improves individuals’ flexibility, ensures full-team collaboration and reduces money and time spent traveling. When vetting different video conferencing tools, businesses should select an online-based HD option that allows face-to-face meetings and makes screen share and collaborative editing simple. A more informal solution to consider, that has become a must-have tool for employees, is internal chat to help maintain strong working relationships and encourage real-time collaboration. Businesses should select a chat tool that integrates with all other communication channels and is available on desktop and various mobile devices to ensure the smoothest communication.
Creating a collaborative, flexible environment requires deliberate action and consideration of leadership to ensure all team members have universal access to key documents and are supported with sophisticated communications channels like cloud-based phone systems and video meetings. Whether team members are in another office, working at home or onsite with clients, business leaders staying ahead of the curve by attracting and maintaining millennial employees must put a technology plan in place to empower team communication and collaboration.