Down phones

What does downtime cost and how to avoid it

  I love to read. One of my favorite authors is Malcom Gladwell who is renowned for explaining human nature and why we behave the way we do and why we make decisions. However, when it comes to phone services, it seems as if so many people make decisions based on a few narrow factors. Read more about What does downtime cost and how to avoid it[…]

Mxie Presence

Deskphone? Smartphone? What’s the difference!

As smartphones have become the central hubs for business users to manage communications and store contacts, traditional business desk phones are increasingly becoming isolated, less-useful devices. In fact, according to a new third-party survey of 486 U.S. workers with access to both a dedicated work desk phone and a smartphone, only one in two regularly Read more about Deskphone? Smartphone? What’s the difference![…]

Predeployment Network Assessment

So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?

While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid-sized companies to this popular communication solution, it may come with a significant price to your network.  Not only must your network carry more traffic, but VoIP traffic demands very high performance and is more sensitive Read more about So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?[…]

Chicago hosted phones

5 Tips to help you choose the right hosted provider!

My colleague Harry Bhattia wrote this article. I was really impressed – so impressed that I couldn’t say it better myself. In the recent times, VoIP service providers have crowded the market and made it difficult for businesses to choose the one that would actually do what they commit to. You may have made the Read more about 5 Tips to help you choose the right hosted provider![…]

Icy weather

National Preparedness Month is over- are you ready for disaster?

The National Centers for Environmental Information reported that as of July 2016, there have been eight weather and climate disaster events with losses exceeding $1 billion each across the United States. Every September, known as National Preparedness Month, we are reminded of the toll natural disasters like hurricanes and wild fires take on businesses. However, business Read more about National Preparedness Month is over- are you ready for disaster?[…]

Unified Communications Chicago Business

4 Ways Seasonal Businesses Benefit from A Cloud Unified Communications Solution

According to the US Department of Labor, there are more than seven million businesses nationwide that employ approximately 135 million part-time and seasonal workers. In addition to increased staffing needs for retailers during the holiday season, the summer is also high season for many industries like tourism, hospitality and entertainment. Communications with customers in any Read more about 4 Ways Seasonal Businesses Benefit from A Cloud Unified Communications Solution[…]

Attracting Millenials

Rethink the Phone to Attract Millenials to your Business

Millennials became the largest generation in the U.S. workforce in 2015. By 2025, they will account for more than 75 percent of the U.S. labor pool. The millennial workers bring immense value to a team, including self-motivation, creativity and enthusiasm. To ensure a stable, productive and engaged team tomorrow, organizations should create a culture with Read more about Rethink the Phone to Attract Millenials to your Business[…]

Presence management

7 Ways Small Businesses Benefit from UC Solutions

Happy Small Business Week! National Small Business Week has been celebrated every year since 1963 and recognizes the key contributions of America’s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and they generate about two out of every three new jobs in the U.S. each Read more about 7 Ways Small Businesses Benefit from UC Solutions[…]

Use HD meeting for interviews

How Using our HD Video Conferencing Can Simplify Your Hiring Process

Hiring top talent is critical to the growth and success of every organization. Each company has its own process. Even after your human resources department, or recruiting agency narrows down hundreds of applicants for each job posting, the interview process with the most qualified candidate pool can still be a daunting and expensive task. Here’s Read more about How Using our HD Video Conferencing Can Simplify Your Hiring Process[…]

Call History

What Your Call History Can Tell You About Your Business

  In business, your call history can really tell you a great deal. Having insight into your entire company’s communications can be beneficial to improving various areas of your operations. As managers, reviewing call activity gives visibility into employee performance, customer needs and issues, as well as your sales and marketing efforts. But, who has Read more about What Your Call History Can Tell You About Your Business[…]