IP Phone Systems




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Avaya business authorized



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Prime Telecommunications is an Authorized Business Partner with  Allworx, Avaya and Zultys. These companies represent best in class business communications systems for small and medium sized businesses. If you are interested in having your own equipment on site (as opposed to a Hosted Phone System), we definitely can accommodate your needs. VoIP technologies are the buzz in telecommunications today.  If you haven’t explored the benefits of IP technology for your business, then you are missing out.  Companies are looking for better ways, cheaper ways and more effective ways to communicate as an organization. Allworx and Zultys VoIP telephone systems are the way to go.


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Call us at 847 329 8600

What Is An IP Phone System?
At the heart of every business phone system is the PBX (Private Branch Exchange), which makes connections among the internal telephones of a business or other private organization and connect them to the public switched telephone network (PSTN). Traditional hard-wired PBX systems evolved in the 1990s to use Internet Protocol (IP) to carry calls. An IP PBX uses Voice Over Internet Protocol (VoIP) and can also be known as a VoIP PBX, IP-PBX, virtual PBX or IPBX.

IP PBX phone systems perform four main call processing duties:

Establishing connections between the telephone sets of two users
Maintaining the connections as long as needed
Disconnecting the connections when the users hang up
Providing information for accounting purposes
An IP PBX system consists VoIP enabled phones and an IP PBX. The phones register with the IP PBX server, and when they make a call the IP PBX establishes the connection. VoIP phones can be simple software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone.

Our Zultys and Avaya systems integrate communication features such as video conferencing, IM, mobility and online collaboration into a single easy-to-use IP PBX solution. Eliminating separate tools is only one way that our solutions brilliantly simple VoIP phone systems help boost productivity and reduce costs.

An owned and operated onsite phone system may be the right solution for you. We can help you decide – our process includes calculating your total cost of ownership. We also offer our Prime Simple IP Solution that can allow you to have an on premise system without an upfront capital expense.

Consider these factors:

Do you want to control and manage your phone system in-house?
Do you plan to deploy your phone system during a coming quarter?
Do you prefer to have your IT team upgrade your phone system on their schedule?
Do you prefer a planned capital investment to a monthly operational expense?


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