Managed Services

Let us manage your IT while you manage your business.

TotalAssist Managed Services provides day-to-day IT management. We’ll customize a scalable environment that perfectly supports all your servers, desktops and other on-premises endpoints needed to meet your specific goals and objectives.  You’ll have one number to call for support.

Managed Services includes Remote Monitoring and Management, Helpdesk and On-premises break-fix. Support Services include on-premise last-mile support for Managed Services customers and non-Managed Services customers with LAN issues.

  • Reduce cost of hardware and IT operations
  • Get faster support and problem resolution
  • Make IT budgets more predictable
  • Simplify new business processes
  • Enable your staff to focus on their core business activities
  • Access the latest technology with limited risk
  • Receive proactive monitoring to avoid disruption

Call Prime

Call 847 329 8600


Trying to juggle employees and customers, the operations of your business, and your various communications and IT services can be a bit daunting. Our applications optimize the way your employees, customers and partners interact, so they can get more out of incoming and outgoing information to improve the way your business operates.

As your technology ally, Prime wants you to have the best experience possible and take full advantage of your services.