December 10, 2015

How we help with Phones

Every company we work with- and we have worked with thousands of companies and organizations over the past 23 years- is special.

There is no “one size fits all” solution. We are here throughout the process- from beginning to end.

Our relationship continues – even after the implementation.

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Dummies Unified Communications Guide

Hosted or Cloud Phones

In selecting a business telephone solution for your company, you have two choices- either a hosted solution or an on premise solution. A hosted solution means that the system that runs your phones is located in a data center outside your facility- hence it is referred to as a cloud phone solution or a hosted phone solution. We are pleased to offer three distinct options for cloud phone solutions.

On Premise Equipment

An on premise solution means that the system resides on your premises. The physical equipment that runs the system is on your site. We are pleased to offer three distinct options for on premise solutions that can use any type of circuit you may have – plain ordinary telephone lines, dedicated circuits, or SIP trunking.


We are also pleased to offer bundled equipment and services packages – that allow you to rent the equipment and services on a 60 month contract for one low monthly fee.

More about Premise Based Systems!

On Premise : All-in-One Appliance Does Everything You Need

With the IP phone systems, workers are unified across their organization into a single communication system – regardless of their location, even if they are on the road using their mobile phone. Users of the system may log in from any location and have full access to all system features while retaining their own personal user identity – whether they are logging in at the office, at home, while traveling, or from a different site.

IP phone systems combine the functions of an Internet gateway, with classic phone system functionality for high quality voice calling and Unified Communications across an organization. They provide powerful applications such as the Unified Communications desktop client, presence, instant messaging, fax server, unified messaging, Find-me/Follow-me, advanced call handling, screen pops, and detailed call logs. They integrate with Microsoft Exchange and also support contact center, ACD, IVR, video calls, text-to-speech announcements, call recording, and Voice Mail.

The systems are easily managed and maintained through the administrative console, an intuitive Graphical User Interface that can configure and monitor every aspect of the platform securely and remotely over LANs or WANs. You can configure and manage multiple systems at the same time from anywhere through one Administrator console.

IP phone systems are also highly energy and resource efficient. They provide a complete voice and Unified Communications solution in a single box for less energy than it takes to turn on a household light bulb.


       More Advantages of Hosted Solutions!

Stay Connected to Your Business from Wherever You Are

Enable employees to stay productive and accessible whether at their desks, in a remote office, or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere! But more than that, you need a robust unified communications solution that is cost-effective, easy to deploy, support and won’t increase demands on your already lean IT staff.

Initial Cost Savings – No large upfront investment by purchasing an office telephone system.

Ongoing Cost Savings – You pay only for services and features on a per-employee basis. Features can be easily added or removed as your business needs change.

Mobility – Integrate smart phones with Mobile Communication Apps, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.

Work Anywhere – When your office phone system is virtual, employees can work from home, remote offices, on the road, mobile phones, and even overseas – just as if they were in the office.

Presence and IM – See whether employees are available, in a meeting or out of the office and exchange secure instant messages with colleagues to streamline communications.

Enterprise Capabilities – For small businesses, unified communications and contact center functionality is often cost-prohibitive. Not so with hosted VoIP phones powerful feature packages.

Scalability – Virtual systems can expand and grow with your business as needed. You can easily add phones and services as your business expands, up to 10,000 users in multiple locations.

Connect Multiple Locations – If you have multiple locations and want them tied together, or want a premise-based system in some locations and a cloud solution in others- it’s no problem.

Easy Set-up and Admin – With Cloud Services, you can be up and running very quickly. Ongoing administration is simple with admin interface that enables user management, monitoring and making changes to your service at any time.

Reliability – We maintain multiple redundant data centers supervised and maintained 24/7/365 so your communications infrastructure is protected.