How we help with Phones


Every company we work with- and we have worked with thousands of companies and organizations over the past 28 years- is special.

There is no “one size fits all” solution. We are here throughout the process- from beginning to end.

Our relationship continues – even after the implementation.

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Dummies Unified Communications Guide

Hosted or Cloud Phones

In selecting a business telephone solution for your company, you have two choices- either a hosted solution or an on premise solution. A hosted solution means that the system that runs your phones is located in a data center outside your facility- hence it is referred to as a cloud phone solution or a hosted phone solution. We are pleased to offer options for cloud phone solutions.

       More Advantages of Hosted Solutions!

Stay Connected to Your Business from Wherever You Are

Enable employees to stay productive and accessible whether at their desks, in a remote office, or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere! But more than that, you need a robust unified communications solution that is cost-effective, easy to deploy, support and won’t increase demands on your already lean IT staff.

Initial Cost Savings – No large upfront investment by purchasing an office telephone system.

Ongoing Cost Savings – You pay only for services and features on a per-employee basis. Features can be easily added or removed as your business needs change.

Mobility – Integrate smart phones with Mobile Communication Apps, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.

Work Anywhere – When your office phone system is virtual, employees can work from home, remote offices, on the road, mobile phones, and even overseas – just as if they were in the office.

Presence and IM – See whether employees are available, in a meeting or out of the office and exchange secure instant messages with colleagues to streamline communications.

Enterprise Capabilities – For small businesses, unified communications and contact center functionality is often cost-prohibitive. Not so with hosted VoIP phones powerful feature packages.

Scalability – Virtual systems can expand and grow with your business as needed. You can easily add phones and services as your business expands, up to 10,000 users in multiple locations.

Connect Multiple Locations – If you have multiple locations and want them tied together, or want a premise-based system in some locations and a cloud solution in others- it’s no problem.

Easy Set-up and Admin – With Cloud Services, you can be up and running very quickly. Ongoing administration is simple with admin interface that enables user management, monitoring and making changes to your service at any time.

Reliability – We maintain multiple redundant data centers supervised and maintained 24/7/365 so your communications infrastructure is protected.

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Chris Vincent

Director of IT

Dimension Design

Prime Client since 1999

The relationship we’ve built together gives us the peace of mind knowing we have a professional strategic partner we can always count on. Prime offers a true “White Glove” service while other firms can make you feel like an entry on a spreadsheet. You won’t find an IT firm with a better combination of expertise and reliable support you can always count on than Prime.

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Gould & Pakter

Prime Client since 2000

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