UCaaS in Chicago

4 Reasons Why You Will Move Your Phones to the Cloud

At times, there are events that are sudden- like a snow storm or a flood. At other times, events move like an erupting volcano. Other events have the change occur like a glacier- over time and colossal. In technology, we have change advancing at a rapid pace. Yesterday’s invention is tomorrow’s necessity. In business communications, Read more about 4 Reasons Why You Will Move Your Phones to the Cloud[…]

7 Technologies to increase sales

7 Technologies that will IMPROVE your SALES

In business, time is money, especially for those who are responsible for producing and increasing sales. Salespeople by nature, are on the go and often under tight deadlines. Therefore, empowering these individuals with technology that allows them to work as efficiently as possible is key. Here are 7 technologies that will help your team increase sales and Read more about 7 Technologies that will IMPROVE your SALES[…]

Mxie Presence

Deskphone? Smartphone? What’s the difference!

As smartphones have become the central hubs for business users to manage communications and store contacts, traditional business desk phones are increasingly becoming isolated, less-useful devices. In fact, according to a new third-party survey of 486 U.S. workers with access to both a dedicated work desk phone and a smartphone, only one in two regularly Read more about Deskphone? Smartphone? What’s the difference![…]

Predeployment Network Assessment

So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?

While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid-sized companies to this popular communication solution, it may come with a significant price to your network.  Not only must your network carry more traffic, but VoIP traffic demands very high performance and is more sensitive Read more about So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?[…]

UC for Small Business

7 UC Benefits for Every Small Business

More than half of Americans either own or work for a small business. Regardless of how small a business is, communications is the most essential component to their success. In the past, having the latest communication technology in place was a costly challenge for small businesses to maintain. Fortunately, with cloud technology and the developments Read more about 7 UC Benefits for Every Small Business[…]

Icy weather

National Preparedness Month is over- are you ready for disaster?

The National Centers for Environmental Information reported that as of July 2016, there have been eight weather and climate disaster events with losses exceeding $1 billion each across the United States. Every September, known as National Preparedness Month, we are reminded of the toll natural disasters like hurricanes and wild fires take on businesses. However, business Read more about National Preparedness Month is over- are you ready for disaster?[…]

Attracting Millenials

Rethink the Phone to Attract Millenials to your Business

Millennials became the largest generation in the U.S. workforce in 2015. By 2025, they will account for more than 75 percent of the U.S. labor pool. The millennial workers bring immense value to a team, including self-motivation, creativity and enthusiasm. To ensure a stable, productive and engaged team tomorrow, organizations should create a culture with Read more about Rethink the Phone to Attract Millenials to your Business[…]

Presence management

7 Ways Small Businesses Benefit from UC Solutions

Happy Small Business Week! National Small Business Week has been celebrated every year since 1963 and recognizes the key contributions of America’s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and they generate about two out of every three new jobs in the U.S. each Read more about 7 Ways Small Businesses Benefit from UC Solutions[…]

Office suite UC portal

6 Must-haves for every UC Portal

  Since unified communications (UC) solutions are cloud-based, the actual brains behind the systems are in the backend online management platforms or, as most refer to them as, online portals. When it comes to your ability to remain agile, mobile and productive, the interface you use holds all the power. Here are 6 must-have features Read more about 6 Must-haves for every UC Portal[…]

Call History

What Your Call History Can Tell You About Your Business

  In business, your call history can really tell you a great deal. Having insight into your entire company’s communications can be beneficial to improving various areas of your operations. As managers, reviewing call activity gives visibility into employee performance, customer needs and issues, as well as your sales and marketing efforts. But, who has Read more about What Your Call History Can Tell You About Your Business[…]