Cloud Chicago

Cloud for Real Estate

Technology, especially cloud computing technology, provides huge opportunities for real estate organizations and should become a priority. 80% of the top real estate performers are using some form of cloud. Their use of the cloud can certainly improve though, while other organizations can follow their lead and realize the benefits of the technology.

Real estate is a relationship-driven sector, hence the emphasis on marketing, sales, client service, and collaboration. And when you think about it, real estate is a mobile business. After all, the majority of real estate business activities occur outside of a traditional office space.

Already, these characteristics make the sector a perfect fit for cloud computing solutions. Today, real estate organizations rely on email, file sharing, data storage, Web hosting and mobile applications. These actions are best performed in the cloud.

Lead and Marketing Management

There are countless lead and marketing management cloud solutions that can be extremely valuable for the real estate sector. These solutions help real estate professionals capture leads, as well as track the success of marketing efforts and automate communications.

Email marketing is one of the most popular cloud services for real estate. There are many third-party cloud email services available, including MailChimp and Constant Contact, that are not only cost effective and easy to use, but also customizable, insightful and reliable. Perhaps one of the most beneficial features is real-time insights. It’s easier than ever to gain statistics about who’s opening emails, when they’re opening them and what links people are clicking on. These statistics deliver leads to a business, making it easier for the team to go out and gain new clients. This really helps connect the marketing and sales teams, enhancing collaboration.

Additionally, effective communication now comes in other forms. Marketing communication use to include direct mail, magazines, face-to-face communication, cold calling and other outdated methods. Now, effective communication is taking place over email, apps, websites and connected devices. By taking advantage of these solutions in the cloud, real estate companies can more quickly respond to inquiries while boosting their credibility. Additionally, professionals will work more effectively and provide better service when they are connecting with clients on modern platforms.

Mobility for the Professional

With cloud computing, real estate organizations can essentially move the office online, allowing professionals to be productive – always! They can work from any location, using any device – this really makes life simple. When real estate agents use the cloud, they can access a fully synced address book and calendar, as well as easily stay in contact with the office, clients and other business contacts. If they’re with a client at a property, it’s easy to pull up necessary property information or show comparable options using virtual tours or street-view maps, right from a smartphone or tablet. This doesn’t only simplify processes. It’s also impressive from a client standpoint, and allows an agent to close deals more frequently and quickly.

Customer Relationship Management

Customer Relationship Management is also commonly known as CRM. This type of cloud platform allows a real estate organization to both access and capture information about potential and current clients. It also allows for interactions between the company and its customers. A CRM system manages growing connections in a growing business.

The CRM provides valuable insights around the actions and progress of a company’s workforce. Additionally, it allows the company’s sales team to access and input potential and current client information on the go, easily and quickly. Agents can track properties, leads, referrals, sales, lease expirations and more with a cloud CRM service. Companies can even integrate existing software into the CRM platform, like marketing or storage software, making it easier to compile contact lists or find files all in one spot.

As for building connections, a CRM helps a real estate team collaborate with customers, makes documentation and information available to clients, and gathers valuable insights that help improve business.

Security, Cost Efficiency and Scalability

Though it’s not necessarily the first industry that comes to mind when talking about data security, real estate professionals definitely manage sensitive information including drivers license numbers, credit scores, social security numbers and more. Cloud computing helps the companies achieve higher levels of security and adhere to guidelines found in other strict industries, like financial.

The cloud also helps real estate companies save a substantial amount of money, as the cloud provider handles the costs of infrastructure, upgrades, cooling, power, software licenses, etc.

Scalability is one of the most popular features of the cloud, allowing companies to use resources as needed. This helps real estate companies deal with temporary swells in numbers. For example, if payments consistently come in at a certain time of month, the company can increase power for that period and then reduce again as things stabilize.

Hosted VoIP Chicago

Communications and Healthcare: Lower Overhead, Higher Care

Communications can help achieve the goals of better, more cost-effective healthcare.  By cutting through communications barriers and making it easier for doctors, nurses, hospital staff and more to connect and collaborate, today’s new IP-based solutions are helping to improve healthcare  outcomes.

Today’s new communications systems are ideally suited for the world of healthcare. Based on the IP protocol, they are more like computers than traditional phone systems:  more versatile, able to accept applications, ready to become integrated into everyday health care operations, becoming a “go-to” resource for:

  • Enhancing collaboration by simplifying interactions between doctors and other medical professionals
  • Taking advantage of applications specifically designed to enhance health care operations, such as nurse communications and patient appointment confirmations
  • Integrating communications directly into business processes, such as patient record and billing systems
  • Lowering overhead costs
Hosted VoIP Chicago

Advantages of Integrating a Cloud Communication System with Your Business


In 2015, companies continue looking to the Cloud to streamline their communication efforts. With incredible functionality, resourcefulness, and many other benefits, workers and consumers dream for modern tools and services that can make their lives easier. Cloud communication systems are one example of how this dream can come true. As an added benefit, could systems can lower overhead without sacrificing essential business features. If you’re curious about this capability, or aren’t quite sold on making the change, here’s 3 advantages to keep in mind:

Customer Service
A modern workforce must take advantage of the best technology available to stay competitive. With so many customers relying on smartphones and tablets to make purchases or instantly find information, it’s important to have a system in place to reach them. A Cloud communications system can make this easier by combining all your social media interactions into one channel, allowing workers to see, respond to, and post any new activity, or by giving your employees the tools to communicate with customers.

Answering customer questions or resolving disputes is extremely important for good business. Companies can experience remarkable ROI by responding promptly to customers on whatever channels they prefer; on the other hand, missing these opportunities to communicate can have an exponentially negative impact. Thus, quality customer service is vital to a company’s success. Customers won’t hesitate to switch brands due to a bad experience, so improving the customer experience is a top priority.

Efficiency and Productivity
Customers aren’t the only ones equipped with mobile devices; workers use them, too. Whether traveling or working from home, having a system in place that lets employees use a mobile device to work can increase productivity and efficiency. For example, employees may feel inclined to answer emails over lunch, or maybe they enjoy the convenience of knocking out some work after hours. Communicating over the Cloud enables workers to meet their goals while enjoying plenty of freedom and convenience.

Save Money
Of course, these advantages wouldn’t mean as much if they didn’t translate to savings. Value for money is a calculation every business and consumer constantly makes. Aside from the revenue generated from greater productivity and customer service, Cloud communications systems can drive down costs typically associated with physical systems and the overhead required to run them on site.

Curious about how these changes will look for your company? Keep in mind, partnering with the right Cloud service provider means you can customize a solution for your particular needs. This cuts down on costs related to data you won’t use or functions you don’t need. For a better look at this process, check out the free consultation by Prime Telecommunications, and review the unique approach we take to facilitate data solutions through our innovative Cloud network.

Unified Communications

Dynamic Communications: The Unique Communication Needs of a Dynamic Workforce

The success of any business depends on communicating effectively. At Prime Telecommunications, we want to use technology to keep your workforce as dynamic and relevant as possible. Let’s examine a few needs of today’s active market and discuss how S-Net can help you meet them.

In the past, communicating with other employees meant picking up your desk phone and making an in-house call. Today, more employees than ever travel or work from home. They need a communications system that will keep them in touch with their workplaces even when they aren’t physically in the building.Prime Telecommunication’s cloud-based phone systems provide for this need. Cloud-based phone systems work with the internet, so any place you have an internet connection, you can access your company’s phones. Our systems utilize the latest features, including click- dialing, email to voicemail, and unified messaging.

Today’s businesses must complete work quickly and efficiently, and nothing slows that down faster than computer or phone problems. A workplace with too many technological problems often suffers from lost or damaged work, overworked IT personnel, and frustrated employees. Our Prime Telecommunications cloud phone systems can reduce or eliminate these issues. At Prime Telecommunications, our products are thoroughly tested and protected against natural wear and tear, power surges, and extreme weather. We also outfit our systems with firewalls and other measures to protect against viruses and hackers. This ensures employees, especially IT personnel, can focus more on current projects and less on technological breakdowns.

Employees won’t want to communicate if they feel the communication system is too complicated or expensive. Thus, Prime Telecommunications provides one of the most cost-effective cloud-based systems available. With Prime Telecommunications, each employee is responsible for his or her own training. This fosters independence and interdependence – employees can teach each other how to manage the new system and build individual mastery at the same time. Additionally, employees are responsible for their own devices. This saves money in IT and other departments.

A big part of today’s communication needs comes from networking. Employees who don’t network regularly miss opportunities to learn from each other and improve their skills. Yet employees can’t network effectively if they’re on the phone all day, stuck at one desk. Using an Prime Telecommunications cloud-based system eliminates this issue. Cloud-based systems help employees prioritize their communications – what can be said over the internet vs. what must be discussed in person.

In-person interactions get moved to the top of everyone’s priority list, making it easier to create authentic networking experiences.

Protection Against Obsolescence
One of the most difficult parts of working with technology is that a product seems to be obsolete the moment it hits the shelves. The staff at S-Net works to ensure your phone system won’t become outdated. Our phone systems work with almost any device or computer, including the newest models.

If you would like to know more about Prime Telecommunications cloud systems or how we can improve communication in your workplace, contact us today. We provide a plethora of phone and computer services, and our staff is trained to answer all technological questions.

Unified Communications

10 Unified Communications Statistics Every IT Decisionmaker should know

Information overload can be a major obstacle in the search for value in communications technology. The Internet provides almost an endless volume of statistics, which can make it difficult to parse out the truly meaningful nuggets from the noise.

But not to worry—we’re here to help. To make life a little simpler and convenient for you, we’ve compiled 10 unified communications (UC) statistics that will clearly demonstrate why UC is the future of business communications:

  1. UC applications rose 21 percent year over year in 3Q14. —Infonetics, “Enterprise Unified Communications and Voice Equipment” report
  2. By 2016, 30 percent of BYOD strategies will leverage personal applications, data and social connections for enterprise purposes. —
  3. The global UC market will exceed $75 billion by 2020. —Grand View Research
  4. The global UC market will grow at a CAGR of greater than 14 percent over the next five years. —ReportsnReports, “Global UC Market” 2015-2019 report
  5. Some 62 percent of employees say improved collaboration is a top business driver for UC. —Information Week, “2014 State of Unified Communications”
  6. By 2019, more than 6 billion devices will support WebRTC. —“WebRTC Industry Status & Forecasts Report, 2014 Edition”
  7. The global enterprise videoconferencing market totaled $752 million in 2Q14, up 5 percent from 1Q14. —Infonetics Research, “Enterprise Telepresence and Video Conferencing Equipment Report”
  8. Single number identity is the most important UC capability for SMB owners and employees according to survey respondents. —Software Advice, “SMB Attitudes Toward Unifications 2014”
  9. Businesses realize just 43 percent of technology’s potential benefits according to CIOs surveyed. —Gartner, 2013 “Hunting and Harvesting in a Digital World” report
  10. Conferencing services will generate $2.58 billion in the EU by 2019. —Frost & Sullivan, “European Conferencing Services Market” report  

As these figures demonstrate, UC adoption is picking up rapidly based on its ability to improve mobile communication, cut costs, and enhance employee collaboration. With so many businesses either already enjoying these benefits or planning to switch to the technology in the near future, can you afford to hang on to your outdated system?

Unified Communications

Productivity and Unified Communications

In a  recent piece, it was noted that, “The productivity of a “knowledge worker” hinges on communication and the ability to locate information quickly.” This makes sense: the quicker employees have things at their finger tips, the quicker they can perform and deliver results.

In the research survey they came across some interesting statistics that relate employee and overall business productivity and business revenue to unified communications. With unified communications bringing employees and client’s communication closer and closer and easier and easier with each solutions feature it is proven to drive up productivity in the average employee as well as increase revenue.

The highest rated time wasters:

  •  36% of time is wasted in a day at work by trying to contact people find information and schedule meetings.
  • 14% of the time is spent duplicating the same actions and receiving unwanted communication such as cold callers or spam.

Tracking Employee Time Wasters Down To the Minute:

The average employee spends 74 Minutes a day trying to contact co workers and colleagues.

  • 67 Minutes a day is spent trying to find key information and digging for what they need.
  • 39 Minutes a day is spent on duplicating the same communications.
  • 33 Minutes a day is wasted on ATTEMPTING to schedule meetings without success.
  • 29 Minutes a day is unwanted communications peaking in and bugging the employee’s time and attention span.


The Savings and Proven statistics from Implementing Unified Communication Platforms in these businesses:


  • 75% of the time wasted by the average employee can be saved with unified communications solutions.
  • 50% of the time wasted on employees trying to contact customers and colleagues can be saved.
  • 25% of the time wasted by employees trying to get information can be saved.
  • 75% of the time wasted on duplicating the same actions can be saved.
  • 25% of unwanted communications can be saved.


When Time Is Saved Money Is Saved

There is no read in between the lines with the above statement. Big money is actually saved when time is and it means big revenue change.

If unified communications is applied to 50 workers in a company with the salary around $40,000.00 the expected savings can be $942,000.00 annually.

All of these statistics make it easy to sell Unified Communications to businesses. Why wouldn’t businesses want to save huge capital and increase productivity?
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