Down phones

What does downtime cost and how to avoid it

  I love to read. One of my favorite authors is Malcom Gladwell who is renowned for explaining human nature and why we behave the way we do and why we make decisions. However, when it comes to phone services, it seems as if so many people make decisions based on a few narrow factors. Read more about What does downtime cost and how to avoid it[…]

Icy weather

National Preparedness Month is over- are you ready for disaster?

The National Centers for Environmental Information reported that as of July 2016, there have been eight weather and climate disaster events with losses exceeding $1 billion each across the United States. Every September, known as National Preparedness Month, we are reminded of the toll natural disasters like hurricanes and wild fires take on businesses. However, business Read more about National Preparedness Month is over- are you ready for disaster?[…]

Presence management

Presence Management: The Greatest Form of Communication

Want to increase communications and productivity between employees and customers?  Then, presence management is the way to go.  This wonderful technology gives all individuals within a company the ability to know what everyone is else is doing in real-time.  Is someone in the building or even at their desk? Are they in a meeting? Are Read more about Presence Management: The Greatest Form of Communication[…]

Communications solutions Chicago

What Is the Best Communications Solution for My Business?

There are so many alternatives out right now for companies and organizations that are looking for a communications solution. There are many factors that need to be considered in making the decision. Sometimes you come across an article that you just have to share. This is a case where I came across an article that Read more about What Is the Best Communications Solution for My Business?[…]

communications continuity

Prepare your business for winter storms

Before the next big storm of the winter season hits, here’s how to ensure your business stays connected. For businesses that use Broadview Networks’ cloud-based OfficeSuite® Phone, keeping in touch when their office must close is easy. Since the system is hosted in the cloud, changes can be made via an online portal that is Read more about Prepare your business for winter storms[…]